Terms of Service

Effective Date: August 8, 2025

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Markable, Inc., a Delaware corporation (“Markable,” “we,” “us,” or “our”), and govern your access to and use of the Markable Creator platform, including our web application, native iOS and Android apps (collectively, the “App”), and the website located at https://markable.ai (the “Site”), as well as any digital products, subscription plans, features, content, tools, or services provided by Markable (collectively, the “Services”).
By accessing or using the Services, including by purchasing a digital subscription plan or creating an account, you agree to be bound by these Terms and our Privacy Policy (the “Privacy Policy”), which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Services.
We may update or modify these Terms at any time in our sole discretion. If we make material changes, we will provide notice by updating the “Effective Date” above and, where appropriate, may notify you by email or through the App or Site. Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Terms.
1. LIMITATION OF LIABILITY
IN NO EVENT SHALL MARKABLE, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE SITE, APP, OR SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, PROFITS, OR DATA.
2. DISCLAIMERS & NO GUARANTEE OF RESULTS
Markable does not guarantee any specific results, earnings, or performance from use of the App or Services. Results vary based on numerous factors, including but not limited to creator content, platform algorithms, and audience engagement.
3. CONTENT OWNERSHIP & LICENSING
However, by using the Services, you grant Markable a worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, display, reproduce, distribute, publicly perform, and modify any content, media, or materials you upload, submit, or use in connection with the Services (collectively, “User Content”) solely for the purposes of operating, improving, and marketing the Services, including for internal training, creator onboarding, and performance analysis. This license does not include the right to sell your User Content or to use it in paid advertisements without your prior written consent.
4. INDEMNIFICATION
You agree to indemnify and hold harmless Markable and its affiliates from any claims, liabilities, damages, or expenses arising out of your breach of these terms, your violation of any applicable laws or third-party rights, or your use of the Services.
5. DATA PRIVACY, PLATFORM COMPLIANCE, AND CONTENT STANDARDS
Markable complies with all applicable data privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and the European Union General Data Protection Regulation (GDPR), as well as the terms and policies of any third-party platforms integrated with or accessed through our Services. Markable also endeavors to maintain compliance with the Federal Trade Commission (FTC) Endorsement Guidelines and other applicable advertising regulations.
We reserve the right, at our sole discretion, to review, flag, remove, restrict, or suspend any content or account that violates applicable law, regulatory guidance, platform policies, or our own internal safety and compliance standards. This includes, without limitation, content that depicts minors without parental supervision, nudity, violence, unsafe product usage, unlicensed media, or any material deemed potentially harmful, misleading, or unlawful.
While Markable may, from time to time, conduct limited internal reviews or audits of content on or connected to its platform, such efforts are undertaken solely at Markable’s discretion and do not constitute a guarantee, obligation, or ongoing duty to monitor or enforce compliance. Creators are solely and entirely responsible for ensuring that all content they upload, publish, or promote through the Services—including, without limitation, music, video, images, endorsements, and advertising claims—fully complies with all applicable laws, regulations, licensing requirements, and third-party platform terms and conditions. Markable disclaims any and all liability arising from a creator’s failure to meet such obligations. This includes securing appropriate rights and permissions for any media used in connection with the Services. Markable reserves the right to suspend or terminate your access to the Services without refund if we determine, in our sole discretion, that your content or activity violates these Terms, applicable law, or third-party platform policies.
6. MODIFICATION OR TERMINATION OF SERVICE
Markable reserves the right to modify, suspend, or terminate the Services at any time without notice. Markable also reserves the right to suspend or terminate your access for any violation of these Terms or applicable law. You may terminate your use of the Services at any time by providing written notice to Markable. Termination will be effective at the end of your current billing cycle. Your content and access may be removed immediately upon termination.
7. DESCRIPTION OF RECURRING PAYMENT SERVICE
(a) Subscription Recurring Payments: This service allows you to subscribe to our product or service on a recurring payment basis. You will be billed periodically, as specified in your subscription plan, until you cancel your subscription.
8. RECURRING PAYMENTS
(a) Subscription Recurring Payments: By subscribing to our Services, you authorize us to charge your chosen payment method for the recurring fees as specified in your subscription plan. You are responsible for ensuring that your payment information is accurate and up to date.
(b) Tiered Billing Payments: By subscribing to our Services, you authorize us to charge your chosen payment method for the recurring fees as specified in your subscription plan. You are responsible for ensuring that your payment information is accurate and up to date. We will automatically rebill your tiered plan once you run out of pre-paid links.
9. CANCELLATION & REFUND TERMS
(a) Subscription Pay As You Go, Paid Monthly– Cancellation Terms: You can cancel your subscription anytime by contacting business@markable.ai. If you cancel within 7 days of your initial sign-up date, you will not be billed. Should you cancel after 7 days, you’ll be charged for any clicks that occur during the current billing period and your service will continue until the end of that month’s billing period.
(b) Subscription Annual Contract, Paid Monthly – Cancellation Terms: If you signed up for tiered monthly pricing with discounts, it will be a 12-month subscription. If you have any concerns or questions about cancellations, you can contact us by emailingbusiness@markable.ai.
10. FACEBOOK LOGIN
(a) To access the Services, you may use Facebook Login, which allows you to log in to the Services using your Facebook credentials. By using Facebook Login, you authorize us to access certain information from your Facebook account, including but not limited to your name, email address, and profile picture, in accordance with Facebook’s policies.
(b) You are responsible for maintaining the confidentiality of your Facebook credentials and for any activities that occur under your Facebook account. You agree to immediately notify us of any unauthorized use of your Facebook account.
11. INSTAGRAM ACCESS
(a) Upon granting access to Instagram feed, commenting, and messaging, you authorize us to access and interact with your Instagram account on your behalf. This includes posting comments, sending messages, and retrieving your Instagram feed content.
(b) You are solely responsible for the content you post or interact with on Instagram through the Services, and you agree to comply with Instagram’s terms of service and community guidelines.
12. TALENT REFERRAL BONUS
Markable may, at its discretion, offer referral bonuses to Users, individuals, or agencies who introduce new creators to the platform. Where applicable, such bonuses may be calculated as a percentage of net revenue generated by the referred creators and paid monthly. Markable reserves the right to modify or terminate the referral bonus program at any time. Current referral bonus rate is 10.00% for a period of six months. This is a non-binding offer and Markable reserves the right to cancel or modify this referral program at any time.
13. ELIGIBILITY AND AGE REQUIREMENT
Markable does not allow minors (under the age of 18) to use the Markable app. You must be at least eighteen (18) years old and have the legal capacity to enter into these Terms. By using the Services, you represent and warrant that you meet this eligibility requirement.
14. MISCELLANEOUS
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the State of Delaware, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this App and the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the State and Federal Courts of Delaware with respect to such matters. Any disputes arising out of these Terms shall be resolved through binding arbitration in the State of Delaware. You waive any right to participate in class actions.
Markable is not responsible for service interruptions, feature changes, or account restrictions imposed by third-party platforms (e.g., Instagram, Facebook, Amazon). Your use of such platforms is subject to their respective terms and conditions, and Markable makes no guarantee of uninterrupted access or integration.
Markable shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, internet outages, platform disruptions, strikes, war, or government actions.
15. SEVERABILITY AND NO-WAIVER
If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect. No waiver by either party of any breach or default under these Terms shall be deemed to be a waiver of any preceding or subsequent breach or default.